Question of the Day
Email responses

9/22/2010 02:35:00 PM
So, should you ever send an email wherein the content is merely a thank you?

For example, someone writes you an email requesting that you send them a vendor's phone number.

You respond with the phone number.

They respond with, "Thank you!".

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A.) Is that annoying? I mean, it's ONE.MORE.EMAIL. Was a response necessary?
B.) Should they not send any response at all?
C.) Should they use the ever-popular and ever-assuming, "Thanks in advance" in their initial request?

Ponder that one.
And please, please comment. I really need comments.

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11 comments:

  1. In a day and age when please, thank you and you're welcome often times seem obsolete, I am certainly not opposed to a follow up "thank you" email. "Thank you in advance" is acceptable as well however, the follow up kind of serves as a confirmation of your email.

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  2. i would write the "thank you" email and view it more as a receipt than a form of gratitude that is simply one more thing "clogging" the inbox. in my line of work, a "thank you" email is a cousin to something like an "i got it covered" or "the task has been completed" kind of email. i've had way too many things lost in cyberspace to not have a final confirmation on the giving or receiving ends.

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  3. I think you have to say Thank you sometimes, but more in professional situations. Among friends, it's totally ok to skip the just thank you email. Also, I wanted to tell you that I really like how you have linked your blog posts. I like skipping around.
    sarah hahn

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  4. So, um, I guess what I was saying was, Thank you. For linking the posts. Thanks.
    sarah hahn

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  5. I appreciate the "thank you" response. Even though it IS one.more.email, it assures me that they got my email. It didn't get lost in their over-flowing inbox.

    Although, I started affixing read receipts when I sent such information, so they didn't feel the need to send the extra thank you AND I still felt comfortable knowing my information got to its intended destination.

    LOVE Questions of the Day!

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  6. Hmmm ... my vote ... it's annoying. Happens a lot to me and while it's a nice gesture, it's not necessary.


    Do you respond with, "You're welcome!"

    (haha!)

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  7. I always send a "thank you" e-mail. I do it because a) I think it's nice to let people know you appreciate them, b) I think it's good manners and c) to confirm that I received their e-mail, info, etc.

    I like getting thank you e-mails because it's nice to feel appreciated and it's good to know that your e-mail when through. (I don't always trust this fancy dancy thing call technology that the young'uns are using.)

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  8. Thank you is a nice confirmation that something has been received or accomplished. I agree with those that said it is used sparingly now-a-days and it's nice to get one. Sending a "you're welcome" is superfluous and sometimes even awkward.

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  9. I'm guilty of this but it is also very annoying. Sometimes it just gets out of control with one or two word emails that I would rather not respond at all, you know?

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  10. I always say thank you and like getting a thank you back....even if it is one more email I have to open and then delete. Not just because it is a confirmation, but because so many people do not say thank you anymore.

    However, I do not like when someone replys back "ty" instead of writing out thank you. To me, that is just annoying.

    ReplyDelete

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